Dahua - DoLynk Care Platform

DoLynk Care: The Cloud Platform for Dahua Video Surveillance, Alarm, Intercom and Network Systems

DoLynk Care is a professional cloud platform from Dahua, developed for system integrators, installers, and security service providers.
The platform enables centralized remote monitoring, configuration, and maintenance of security and network systems (e.g. video surveillance, alarm systems, network components).
Access is simple and available 24/7 via mobile app or web interface.

When registering on the Dolynk platform, please use the official Controlex distributor code FEKEAJEO to create a verified account and access the full range of functions. Please note that without entering the code, several functions such as live preview, playback of recordings, device delivery/loan, and others are unavailable.

Key Features of DoLynk Care
Fast Troubleshooting

• Early detection of device errors through real-time push notifications

• Detailed error analysis with practical suggestions for quick resolution

• Automatic verification confirming successful error correction

Web and App-Based Management

• Flexible access via web browser on the PC or through the mobile app

• Web interface for topology configuration and alarm settings; app for quick device setup

• Push notifications for device errors in the mobile app

Cloud-Based Network Management

• Centralized remote management of cloud-enabled devices such as switches and access points

• Network topology visualization for improved clarity and error detection

• Proactive system monitoring and performance optimization via port settings

To provide accurate visualization and centralized control of your network topology, Dahua Cloud-Managed Switches operate in combination with the DoLynk platform. This setup enables automatic device detection, visual mapping of the network structure, and efficient control, management, and simplified maintenance of the entire system through port monitoring. Compatible Dahua switch models are available in our online shop.

Wireless Alarm Management

• Easy integration and management of wireless alarm systems

• Device status monitoring and maintenance report generation

• Event filtering and remote updates for alarm panels and devices

Project Management and Batch Activation

• Simultaneous activation and configuration of multiple devices via LAN scan

• Batch tools for IP assignment, password changes, and time synchronization

• Centralized overview and management of all devices per site

Branding & Customer Engagement

• Display of your company logo in the DMSS app for end customers

• Company profile and system status shown in the Site Health Report

• Customer feedback collection after issue resolution directly within the DMSS app

Security and Data Protection

• Full control of device access rights by the end customer

• Customizable access permissions to system functions for installers

• GDPR compliance and transparent authorization processes

DoLynk Care helps you manage and update your customers’ Dahua security systems quickly, efficiently, and with minimal cost.